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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stanford stay Really good hotel to catch quick ZzZzzs
Business response:
Paul, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Great hotel clean rooms good location serve breakfast.
Business response:
David, thank you for the glowing feedback of Extended Stay America. We are glad to know you loved each and every aspect of our hotel and that you had an enjoyable stay here. It was a pleasure accommodating you, and we look forward to your next visit. Sincerely, Hotel Management
Bad stay. Hotel was not really clean. There was a big puddle in the middle of the hallway. No breakfast on the go as advertised. Bed was not comfortable and made sound with each movement.
Business response:
Thank you for your review of our hotel. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
It was an awesome experience save for a few areas. They need to improve on cleaning periods of the rooms rather than wait for a week before cleaning is done. Every other thing was so perfect!
Business response:
Zuby, thank you for choosing Extended Stay America. We are glad to know you had a pleasant stay with us. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thanks again,and we look forward to seeing you back soon. Sincerely, Hotel Management
All good. Clean rooms ,nice staff,easy access to hotel, prices good.
Business response:
David, thank you for the fantastic review of Extended Stay America. We are thrilled to know you loved each and every aspect of our hotel and that you had a perfect time with us. Reviews such as yours mean a lot! Thanks again and we look forward to welcoming you back. Sincerely, Hotel Management
Good hotel. Good access to freeways, restaurants, and shopping malls.
Business response:
David, it's so nice to read the wonderful review about your stay at Extended Stay America. We are delighted to know our ideal location close to many places for perfect for your needs and that you had a nice time with us. Thanks again, and we look forward to seeing you back soon. Sincerely, Hotel Management
It was clean, comfortable, quite, peaceful stay. We enjoyed our stay and will return in the future.
Business response:
Thank you for staying at Extended Stay America. We are delighted you had a great time here and that you loved our well-kept property. It was our pleasure having you as a guest, and we look forward to your next visit. Sincerely, Hotel Management
Need maintenance. A/C does not work well. Bathroom shower has problem
Business response:
Thank you for choosing our hotel. Please accept our apologies for the difficulties you encountered in your room. We assure you that we have discussed your feedback with our maintenance team and they are identifying and fixing the problems you mentioned. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 4.3 star rating with 1,312 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.