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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
nice stay It was a pretty nice stay. I was expecting a little more choices on the breakfast front though.
Mediocre The staff are very nice but the hotel is old and dirty no ice on the second floor fridge didn't cold , tub was dirty , bed had ants , ac cooler kept making a strange noise but good location I wouldn't stay again
Business response:
Thank you for your review of your stay. We appreciate the kind comments about the staff; however we apologize that you had cleanliness and maintenance issues in your room and that we did not have an ice machine on the second floor for you to use. I will work with my housekeeping staff to ensure that we are cleaning our rooms to standard, and properly inspecting rooms for maintenance issues that we can have our maintenance engineer resolve any issues before checking guests in. I will share your feedback about our lack of an i... read more
extended stay If you plan on staying a while and need to cook meals this might be a good option. If you are just wanting a room you might look elsewhere. No maid service for the 5 days I was there.
Great Stay Will stay again.
Business response:
Thank you for your recent feedback. We are so glad to hear that you had a great stay at our hotel. Thank you again for your positive review. We look forward to seeing you again soon.
Nice hotel easy access from the freeway A pleasant stay the staff friendly and helpful if I needed something fairly quick to get it
Business response:
Wendy - I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our location and our friendly, helpful staff during your visit with us. Thank you for choosing Extended Stay America. It would be our pleasure to have you repeat your experience with us in the future.
Easy to find Overnight stay with no issues. Pleasant environment with places to eat nearby.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate your kind comments about our hotel. It’s great to hear that you enjoyed our location during your visit. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 2.9 star rating with 2,765 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.