Extended Stay America - Houston - The Woodlands

andyfs 

on Expedia

10 years ago

Do not stay The rooms are not clean. Smell bad. Very pour quality. Do not stay here. 

Cole 

on Expedia

10 years ago

Go Somewhere Else!!! Terrible. Had to change rooms twice. First room had fleas, second room the A/C didn't work. Never again! And the employees appeared to accept the fact that they worked at a terrible hotel. Most Extended Stays are much nicer. 

Sonny 

on Expedia

10 years ago

Stay Away - Go somewhere else Pathetic but stuck with a hotel that virtually every room has a problem. The first room smelled like mildew, tv did not work, and the refrigerator was completely frozen in the freezer section probably because the insulation liner on the door was shredded. I asked to be moved and the lady was nice but not. She said ok but there was only one other room available. The hotel was virtually empty so that was a lie. The room was next door. All of the above problems were fixed but there was a new set: t... read more

Janie 

on Expedia

10 years ago

Would not recommend staying here. Go somewhere else. This place is nasty and they don't even bring you clean towels. 

Anonymous 

on Expedia

11 years ago

This hotel was not really well cared for Had to ask at the front desk for the toilet paper spindle. .mreally? 

Jennifer 

on Expedia

11 years ago

Definitely not a non-smoking room Booked what I thought was a non-smoking room, but the room absolutely stank of smoke. I got in late and was leaving early so I just coped with it, but very disappointing and pretty disgusting. The bed wasn't very comfortable, a/c very loud, and ants in the bathroom sink. I stayed in this hotel as it was more affordable than many in the area, but I wouldn't stay again 

Linda 

on Expedia

11 years ago

DON'T do it Bad Place. Will not book for work again. Bug infestation was terrible 

chad 

on Expedia

11 years ago

Do NOT go to this crack house, i mean hotel. When arriving at the hotel, there was no one in the office. I had to call to get someone to check us in. We were greeted by a woman who looked like she was in the middle of a week long crystal meth bender. We asked for an extra pillow or blanket. We were told they didnt have any. I highly doubted that. Anyway, we were giving 2 room keys, both of which didnt work. I looked in the room and noticed that the bed was not a queen like we reserved and paid for. So my wife stayed by the d... read more

Anonymous 

on Expedia

11 years ago

Bad management and even worse staff! The lack of professionalism here was extremely disturbing. Very dirty room and when you bring any concerns to their attention they flat out do not care. The hotel manager herself was about the most unprofessional individual I have ever dealt with. Do yourself a favor and avoid this hotel like the plague!