Extended Stay America - Houston - The Woodlands

Christina 

on Expedia

6 years ago

The property is mediocre. An obvious number of rooms are more "extended" than I usually see in this type of property. One gentleman sat outside his room every evening smoking copious amounts of weed. We stayed two nights. On the second afternoon, I asked for a replacement towel but was told I needed to return my used towel to receive a new one. So I decided a damp towel was better than going back down three flights to the office. The room was clean. There are no real amenities to mention. The soap and shampoo were minimal an... read more

Julie 

on Expedia

6 years ago

Found a pair of dirty socks under the bed when we checked into our room and they didn’t belong to us. There were was also some dead bugs on the floor in the in the bathroom. 

krystal 

on Expedia

6 years ago

Nice and comfortable Nice and comfortable. Very helpful staff especially Angel! 

Anonymous 

on Expedia

6 years ago

The staff was very pleasant and tried to be accommodating. A number of issues found with the room. It took 3 trips to the office to get a remote for the TV that worked. The little refrigerator with a tiny open freezer compartment was covered in frost and someone had tried to store ice cubes in it which were totally stuck. The microwave was also dirty. They don’t have an ice machine on the property. There were no coat hangers in the closet. The AC/heater did not work - just blew in cool air. The saying, “ you get what you pay... read more