Extended Stay America - Houston - The Woodlands

Business response:

Robert, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Earl, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for not meeting your expectations with the size of your room. It was good to have you here, and we hope to see you again so we can accommodate in the room which matches your need. Sincerely, Hotel Management 

Business response:

Chris, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Chris, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Rachel, thanks for the kind review of Extended Stay America and recommending us to others. We are thrilled to know you had an excellent stay with us and that you also enjoyed the comfort of your well-maintained room. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise issue. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management 

Business response:

Javier, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management