Extended Stay America - Houston - The Woodlands

Business response:

Thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise issue. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management 

Business response:

Javier, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Tony, thank you for choosing our hotel. We are glad to know you were impressed with our associates and that you had a pleasant time with us. We appreciate your business and hope to welcome you back soon so that we can provide you with an even better experience. Sincerely, Hotel Management 

Business response:

Monique, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for your kind review. We are so happy that you enjoyed your stay at Extended Stay America. It is our goal to deliver a great value at a fair price and we liked reading that we have accomplished just that. We believe that fresh and comfortable accommodations, excellent customer service, and complimentary breakfast, and refrigerators in our rooms make us an excellent choice. We appreciate your business and hope to welcome you again the next time you're in the area! Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Monique, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management