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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What makes the difference? People who care. My stay was ok, shower cold all the time. Kitchen sink water way to hot. Shower bottom very dirty. Roaches all over the kitchen floor,counter, the outside floors dirty trash set out in the cans on the ground for days building up. The TV. Shut down and be out for a while the remote doesn't work properly. I think it is a nice place good location. It would be a plus for it to have a ice machines down by the evaluator door. I know if I was the manager there that place would be the talk... read more
Business response:
Vernon, thank you for staying at our hotel. We are sorry for the issues you encountered during your visit. Please rest assured that your comments have been shared with the housekeeping and maintenance team in an effort to improve our service moving forward so that our future guests never encounter a similar issue. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Howard, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Great Stay Great customer service. Check In was fast. Easy. Very friendly! Quiet even being next to stairs.
Business response:
Katrina, thank you for the glowing review of Extended Stay America. We're delighted to know you were pleased with the service provided by our associates and that you had a relaxing stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
very clean and quite deff would go back
Business response:
David, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Robert, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Small rooms Fine
Business response:
Earl, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for not meeting your expectations with the size of your room. It was good to have you here, and we hope to see you again so we can accommodate in the room which matches your need. Sincerely, Hotel Management
Business response:
Chris, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Chris, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,150 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.