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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good price Hotel was very comfy! It has a small kitchen it was really cute and for the price, I believe it was worth it. They also have a security by the entrance who you have to check in with which made me feel safe :)
Business response:
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
For the price a suprisingly great hotel Staff was helpful and friendly a bit short staffed but rooms where nice and breakfast had alot of yummy on the go goodies
Business response:
Amber, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Updates needed The room had no USB charging ports. It was in bad need of remodeling. Smelled very musty...
Business response:
Floyd, please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Staff friendly, not what i expected from sites photos
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked our courteous service. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Caroline, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Only complaint is that I asked for/reserved a Nonsmoking room. The room had clearly been smoked in based on the smell of cigarettes and burn hole in the blanket. Now not only do I smell of cigarettes but my stuff does too.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We truly value your concern and have shared it with the respective teams so that they will be diligent in their effort. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Very close to I 45 and Woodlands Concert Pavillion.
Business response:
Rachel, thank you for choosing Extended Stay America. We are thrilled to read you had a great time with us and that our convenient location was the highlight of your stay. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room was clean, neat and the staff very helpful getting us checked in.
Business response:
Thank you for writing a review of Extended Stay America. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. Your concerns regarding smoke smell have been discussed with our housekeeping team in order to address it right away. We hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,164 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.