Extended Stay America - Houston - The Woodlands

Malik 

on Expedia

7 months ago

Hotel of Shame I didn't have a tv there was no refrigerator in the room. Nor did da stove yhat worked. My wife and i left to site see and do some shopping, when we got back someone had been in our room and a cpl of items were missing. When i complained to the front desk i was told they have cameras, maybe it was house keeping and blew off after that. That place is the worse Extended Stay I've ever been in 

Dionisia 

on Expedia

7 months ago

Don’t stay here. Trust me. It’s not worth it. 

Michael 

on Expedia

8 months ago

The room was full of cockroaches and it smelled really bad. We left immediately! 

Stephanie 

on Expedia

8 months ago

I walked in to the first room they gave me and it smelt like straight piss it burnt my nose hair smh. The next room didn’t smell as bad but when I opened the door to the br I seen a roach and that was enough for me too leave I didn’t stay in those conditions no one should have to 

ruth 

on Expedia

8 months ago

Not what it was like in the picture. Very old broken down furniture. Bathroom low water pressure. No curtain in the shower. And we found a nasty razor between the “clean” towels. 

Anonymous 

on Expedia

8 months ago

Terrible service by owner!! Terrible service! And he charged me a $50 deposit which is fine but I was not told about it. And now it is a finalized charge on my card not pending so I have to call and argue with a man who is completely rude and I seriously don't want to deal with that man any more than I have to. Which is why he did it bc he knows he can get away with it! He tried to make me think he didn't have a room available. Any time I tried to speak he would reply with "are you gonna let me talk" even when he hadn't even... read more

Evelyn 

on Expedia

8 months ago

HORRIBLE NASTY UNCLEAN ROACHES 

Cecilia 

on Expedia

8 months ago

I had a couple of issues during my stay. Eventhough the hotel advertises as " breakfast included" that means coffee and make your own oatmeal, at best. It does not qualify even as continental breakfast. On most days they disnt even have coffee, and one day not even hot water for tea or cocoa. We choose this particular hotel because it advertised the room as having a fully equipped kitchen, but there were no dishes or anything to cook with. The rokm was poorly maintained. The kitchen sink had a leak dripping water into the ca... read more