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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
3200 W. Sam Houston Pkwy. S., Houston, TX, 77042, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Wish they had more tv channels No tolls nice everything was great what's the tv was bigger and better breakfast
Confortable..clean...i like it
Business response:
Thank you for sharing your experience. I am glad you you had a clean, comfortable stay at our hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
I had to ask for the kitchen supplies 3 times and got them 2 days later in a box
Business response:
Thank you for taking the time to write a review of your stay. The problem with you getting dishes two days after requesting them is unacceptable, and I sincerely apologize for your experience. I discussed your comments with our team, and we are striving to deliver upon request. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
caldwell trip stay was very good but brief one night - good clean motel - as we checked in at 3 AM and checked out at 10 am - that was our stay
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your brief stay with us was pleasant. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
It was ok... Staff not rude but not overly friendly either. Water pressure in shower was very weak.
All was good, until friday -19 saturday 20. Full moon? Perhaps, Devils and demons appears, with alcohol, a bit noisy and eager to party. Some strange peoples lurking in the lobby. Not to be affraid, but not the likeliness for a good hotel. Some peoples seems to gather to play videos on rooms (?) very noisy on sunday afternoon. My tought was over a "highgly rotation hotel, on saturday". Two days with elevator out of service. But the place is confortable, clean. Good location, easy to get in.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure that each guest has a comfortable stay. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Extended Stay America - Houston - Westchase - Richmond has a 4.2 star rating with 762 reviews.
Extended Stay America - Houston - Westchase - Richmond is open now. It will close tomorrow at 12:00 a.m.