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Extended Stay America - Houston - Westchase - Richmond

4.2
  • Hotels
  • Houston, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

3200 W. Sam Houston Pkwy. S., Houston, TX, 77042, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2787 reviews
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Kevin's profile image
7 years ago

ESA WestChase The outside could use some care and love, just maybe a good sweeping. The lobby was clean but not sparkling. The elevator needs a good cleaning, the hallways are in need of scrubbing, the room was comfortable, but the easy chair needs to be replaced - hard to get the foot rest up. 

Business response:

Kevin, thank you for staying with us and letting us know your overall visit was pleasant. We value your observations with regard to our property and have taken a note of it. We hope you will consider giving us another chance so we can serve you much better. Sincerely, Hotel Management 

Ryan's profile image
7 years ago

Close to China Town friendly staffs, fair price, great location to China town and Asian Center. 

Business response:

Ryan, thank you for sharing your kind review of Extended Stay America. We are pleased to read our location was ideal for your needs and that you enjoyed our courteous service as well as the great value we offer. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management 

Curtis's profile image
Curtis 
7 years ago

Business response:

Curtis, thank you for staying at Extended Stay America and for the wonderful rating. We are delighted we met and exceeded your expectations for a comfortable stay and that you were pleased with everything we offer. Thanks once more, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Mario's profile image
7 years ago

Business response:

Mario, thank you for the five-star rating. It is so good to see your stay with us was comfortable and that you loved our hospitality. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management 

Katherine's profile image
Katherine 
7 years ago

Business response:

Katherine, thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Jason's profile image
7 years ago

Business response:

Jason, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Christie Bennett's profile image
Christie Bennett 
7 years ago

Nice I wish TV was bigger with more channels and breakfast could have more items. 

Business response:

Christie, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your feedback and have taken a note of it. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager 

Christopher's profile image
Christopher 
7 years ago

Most hotels have staff to meet needs during the night... this one does not. The stay was enjoyable enough. 

Business response:

Christopher, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. However, we're sorry if you had any inconvenience. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Houston - Westchase - Richmond

How is Extended Stay America - Houston - Westchase - Richmond rated?

Extended Stay America - Houston - Westchase - Richmond has a 4.2 star rating with 787 reviews. 

When is Extended Stay America - Houston - Westchase - Richmond open?

Extended Stay America - Houston - Westchase - Richmond is open now. It will close tomorrow at 12:00 a.m.