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Extended Stay America - Houston - Westchase - Richmond
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3200 W. Sam Houston Pkwy. S., Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
not good $100 the incidental deposit
Business response:
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay. However, I am sorry we missed meeting some of your expectations and regret the inconvenience it caused. Our Front Desk associate will be happy to help you with any of the queries you have. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Don't let the door knob hit you.... The stay was pretty cool, but they've started getting a little pushy about checkout time. I don't really like being called before checkout time to ascertain what my plans are. I've also been informed they hold an extra bit of money on your card these days. I think a hundred dollars worth.
Business response:
Thank you for choosing to stay at our hotel. We are glad to know your overall stay was good, but I am sorry for the inconvenience you experienced while you were here. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope this did not overshadow your otherwise positive visit and that you will choose us again. Sincerely, General Manager
Nice comfortable, clean rooms The hotel was surprisingly clean and comfortable. Was told we couldn't get housekeeping unless we stayed 7 nights. Location was perfect, easy access to everything. I would stay here again!
Business response:
Thank you for including Extended Stay America - Houston - Westchase - Richmond in your travel plans. We are pleased to read our location was convenient for your trip and that you liked our clean facilities. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Could have been cleaner..... but the price was good and comfortable. Housekeeping staff is somewhat rude
convenient and clean area was great
Business response:
Thank you for taking the time to share your experience. It is good to know you had a clean, convenient stay with us. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Clean and quite Room wax nice and clean. But TV remote didn't work
Business response:
Thank you for taking the time to share your experience. I am pleased to read you valued the cleanliness of your room as well as your quiet stay at our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Nice for an expensive hotel. Close to shop and stores. Public transit is available if you need if. Not bad. Pretty quiet when I was there. It not bad if your on a budget and don't bind certain ammendities
Business response:
Thank you for sharing your experience. I'm glad that our convenient location was beneficial to you and that you found our staff helpful. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Houston - Westchase - Richmond
How is Extended Stay America - Houston - Westchase - Richmond rated?
Extended Stay America - Houston - Westchase - Richmond has a 4.2 star rating with 762 reviews.
When is Extended Stay America - Houston - Westchase - Richmond open?
Extended Stay America - Houston - Westchase - Richmond is open now. It will close tomorrow at 12:00 a.m.