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Extended Stay America - Houston - Westchase - Richmond

4.2
  • Hotels
  • Houston, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

3200 W. Sam Houston Pkwy. S., Houston, TX, 77042, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2787 reviews
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Brittany's profile image
Brittany 
7 years ago

Business response:

Brittany, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager 

Eugene's profile image
Eugene 
7 years ago

Business response:

Eugene, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America - Houston - Westchase - Richmond. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager 

Jada's profile image
7 years ago

Business response:

Thank you for being our guest at Extended Stay America - Houston - Westchase - Richmond. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager 

LA SHANDRA's profile image
LA SHANDRA 
7 years ago

Good review There was a cockroach on the carpet upon entry and the water didn't get too hot and ran out slow. The staff was GREAT tho. Overall a good experience. 

Business response:

It was a pleasure to have you as our guest at Extended Stay America - Houston - Westchase – Richmond. We are delighted to read you had an overall pleasant visit and liked our associates. That being said, we are sorry for the inconvenience you had while here. We have shared your comments with our housekeeping and maintenance team so that we will be more diligent in our efforts. We appreciate your valuable feedback and hope you will give us the chance to make it up to you on the next time. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

not good $100 the incidental deposit 

Business response:

Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay. However, I am sorry we missed meeting some of your expectations and regret the inconvenience it caused. Our Front Desk associate will be happy to help you with any of the queries you have. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Don't let the door knob hit you.... The stay was pretty cool, but they've started getting a little pushy about checkout time. I don't really like being called before checkout time to ascertain what my plans are. I've also been informed they hold an extra bit of money on your card these days. I think a hundred dollars worth. 

Business response:

Thank you for choosing to stay at our hotel. We are glad to know your overall stay was good, but I am sorry for the inconvenience you experienced while you were here. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope this did not overshadow your otherwise positive visit and that you will choose us again. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Nice comfortable, clean rooms The hotel was surprisingly clean and comfortable. Was told we couldn't get housekeeping unless we stayed 7 nights. Location was perfect, easy access to everything. I would stay here again! 

Business response:

Thank you for including Extended Stay America - Houston - Westchase - Richmond in your travel plans. We are pleased to read our location was convenient for your trip and that you liked our clean facilities. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Could have been cleaner..... but the price was good and comfortable. Housekeeping staff is somewhat rude 

Frequently asked questions about Extended Stay America - Houston - Westchase - Richmond

How is Extended Stay America - Houston - Westchase - Richmond rated?

Extended Stay America - Houston - Westchase - Richmond has a 4.2 star rating with 787 reviews. 

When is Extended Stay America - Houston - Westchase - Richmond open?

Extended Stay America - Houston - Westchase - Richmond is open now. It will close tomorrow at 12:00 a.m.