This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Westchase - Richmond
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3200 W. Sam Houston Pkwy. S., Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel location The location was great to walk to everything; site seeing, restaurants and night life. The staff was exceptional from the front desk to the valets. We were supposed to stay in Houston after Super Bowl and decided to drive back and stay at the Westin because of the great experience we had the few nights before. We will definitely stay here again on our next visit to Austin.
Business response:
We appreciate you taking the time to share your experience and for choosing to stay with us. It is good to know you were pleased with our convenient location. Thank you for your amazing review of our property. We are delighted to know you were pleased with your stay. Once more,
Nice stay I had no issues with this hotel, when I needed to add two more nights to my stay, they referred me to call corporate because it was out of their hands due to it being Superbowl wknd and quickly I was accommodated.
Business response:
We appreciate you taking the time to share your experience. I am glad to read you were well accommodated by our customer service and that you had no issues. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice hotel for the price This hotel exceeded my expectations for the price.we just wanted a clean and comfortable room to stay in Houston westchase with a reasonable price and this hotel was just like what we wanted.Downsides are the unavailability of daily housekeeping,unavailability of safe in rooms, and the lack of hot breakfast(hotel provides simple grab n go breakfast coffee and cereal bars).overall the hotel was clean and recently renovated.
Business response:
Your feedback is important. Thank you for sharing. It is good to know our hotel beat your expectations by providing you with clean, comfortable room accommodations for an affordable price. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Perfect, only more than a week. Excellent staff, very kind and helpful, great room, and easy access to mains streets. No breakfast, only coffee. But, they only clean the room if you stay more than a week, and only 2 times at week.
Business response:
Thank you for taking the time to share your experience. I am glad to read you were well accommodated with great customer service from our staff and that our convenient location was beneficial. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Watch for bugs Customer service was great, but the actual room had roaches and no toilet paper. House keeping could do a better job. Also the free breakfast is more like free snacks. (I.e muffins and breakfast bars) Overall the entire experience was satisfactory.
Business response:
Thank you for taking the time to write a review. I am thrilled you received excellent customer service; however, it is disappointing to read your room accommodations could have been better. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Great location really great rate The young lady at the desk greeted me with a smile I believe her name was Brandi. Extremely professional and speedy with my check in. Hotel was clean, safe, and close to many amenities.
Business response:
Thank you for sharing your experience. We are glad one of our staff members were able to assist you so well and that our hotel met your expectations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Houston - Westchase - Richmond
How is Extended Stay America - Houston - Westchase - Richmond rated?
Extended Stay America - Houston - Westchase - Richmond has a 4.2 star rating with 762 reviews.
When is Extended Stay America - Houston - Westchase - Richmond open?
Extended Stay America - Houston - Westchase - Richmond is open now. It will close tomorrow at 12:00 a.m.