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Extended Stay America - Houston - Westchase - Westheimer
- Hotels
- Houston, TX
About this business
Location details
2424 W. Sam Houston Pkwy., Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible, will never stay there again. At check-in they wanted cash as the internet was down. The elevator broke down and took one day to fix it. The room was smelly. Some staff were rude. Nothing
I had a terrible experience at the extended stay the stable uncomfortable and have roaches in the ro It was totally terrible I would never go back to that extended stay ever again Well I got to the location the manager had a very disrespectful attitude and when I got to my room I had left to come back from work they stole my property out of my room so clothing and cleaning products and I asked to get my money back they refuse to give me my money back.
REFUND FOR MY EARLY CHECK OUT Roaches in my room. Someone was banging on my door trying to twist my door knob I called to the office she told me to just tell them to go away. I checked out earlier on Saturday I need my refund they had roaches
Bad was without water for hours Housekeeper No breakfast. Clientele poor
The place is just has poor customer service. poor communication. Not the cleanest . I will never go back due to the rude has roaches, front desk staff African lady very very rude and un caring. location and full kitchen
Disappointing There were issues with fire, water, folks were smoking in a non smoking facility as such the entire floor constantly smelled of smoke. The staff were friendly
Absolutely the worst stay I’ve ever had anywhere. Staff denied my reservation. Stranded me for hours after I had to have booking.com call and show proof of my reservation. Then hotel said they were too full , wouldn’t refund me, finally put me in a dirty room late at night saying they were short staffed on house keeping. Room was never cleaned for 12 days despite my request after 6 days , and everyday after that. Needed new keys everyday. Tons of safety issues as exit doors were constantly propped open with socks. Broken doo... read more
Absolutely Horrible, This Place Is Roach Infested and Nasty, Dirty Is Too Clean Of A Word. This Place Should Be Condemne This small box is not big enough to share all the dislikes. The Smell Is Unbearable, The Roaches Are Everywhere! Absolutely Nothing!
Why? The room had roaches. The sofa was damaged. The remote didn't and the battery was the original hadn't been changed. The pool wasn't nor was there breakfast. All in which we pay for when staying which be the reason for booking at these places Location and the staff
Frequently asked questions about Extended Stay America - Houston - Westchase - Westheimer
How is Extended Stay America - Houston - Westchase - Westheimer rated?
Extended Stay America - Houston - Westchase - Westheimer has a 3.3 star rating with 689 reviews.
When is Extended Stay America - Houston - Westchase - Westheimer open?
Extended Stay America - Houston - Westchase - Westheimer is open now. It will close tomorrow at 12:00 a.m.