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Extended Stay America - Houston - Westchase - Westheimer
- Hotels
- Houston, TX
About this business
Location details
2424 W. Sam Houston Pkwy., Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible experiencia. Dirty facilities, with an unbearable cigarette smell. Dirty coffee station. There was shouting. Fights, washing machines running at late hours and everything could be heard. It was terrible.The carpet was very dirty and gave off a terrible smell. I can't say I liked anything, because everything was a total disappointment.
Bad
Disappointing
Disappointing It had roaches everywhere and I didn't have the sleeper couch I paid for in my room but when I asked for a discount it didn't really do me any good for the uncomfortable feelings I had dealing with roaches all night. Staff was nice especially night shift!
Fair There was roaches in the room. Small bathtub The size of the room
Never again. AVOID. My reservation was not held by the place, and I was told that upon arrival to the hotel, so I had to go to a different place. Personnel was very disrespectful, unhelping and confrontational. On top of that, they charged me for the no-show! Terrible experience. Will never, ever book with them again. N/A
They cancelled upon arrival Customer service Sandy, EVERYTHING Nothing
I was ok first few days but after we paying weekly stay fee we were missed treated and put out the staff was messy and g Guys hanging around property and lobby selling drugs we saw someone get killed and staff and police covered it up First few days staff was friendly
I was paying by the day then spoke with a guest about extending stay to pay weekly then spoke with manager soon as I pay Everyone hanging in lobby guys selling drugs and hanging all in parking lot and lobby staff keeping up confusing and gossip and the roaches we watch someone get killed the staff and police covered it up Nothing first few days staff was friendly
Frequently asked questions about Extended Stay America - Houston - Westchase - Westheimer
How is Extended Stay America - Houston - Westchase - Westheimer rated?
Extended Stay America - Houston - Westchase - Westheimer has a 3.3 star rating with 689 reviews.
When is Extended Stay America - Houston - Westchase - Westheimer open?
Extended Stay America - Houston - Westchase - Westheimer is open now. It will close tomorrow at 12:00 a.m.