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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and comfortable
Business response:
Dear Guest, Thank you for sharing your experience. It is wonderful to hear that your stay felt clean and comfortable. We’re glad your visit to Extended Stay America provided the ease and relaxation you were hoping for. Creating a welcoming environment where guests can unwind with confidence is always our priority. We truly appreciate you choosing to stay with us and would be delighted to welcome you back whenever you’re in the area. Sincerely, Hotel Management
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Business response:
Dear Chul, Thank you for sharing your feedback and for staying with us. We truly appreciate your time and the opportunity to learn from your experience. While we are pleased to have had you as our guest, we regret that your visit may not have met your full expectations. Your input is valuable as we continue to refine our services. We look forward to welcoming you back for a more pleasant and seamless stay in the future. Sincerely, Hotel Management
You can tell this property has been there for a while. While the floors had been upgraded, it still has popcorn ceilings, the tv size was small (appeared to be less than 32") and kitchen area needs an upgrade (extra small microwave & old cabinets. While the bathroom commode was upgraded, the tub needs to be refinished or replaced. There was no complimentary coffee/tea in the room nor a coffee pot. The staff were very friendly and helpful which was a huge plus.
Business response:
Dear Jimmy, Thank you for sharing your detailed feedback. We are glad to hear that our team made a positive impression with their friendliness and helpfulness. We apologize that certain aspects of the property, including the kitchen, bathroom, and in-room amenities, did not meet your expectations. Your comments have been shared with our management team as we continue efforts to enhance and modernize our accommodations. We appreciate your insights and hope you’ll consider staying with us again, allowing us to provide a more c... read more
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Staff was friendly and quick check in/out.
Business response:
Dear Sara, We are thrilled to hear you had such a smooth and pleasant experience with our team! Knowing that our guests feel welcomed and taken care of means so much to us at Extended Stay America. Your kind words motivate us to continue creating a warm, hassle-free environment for every visitor. We look forward to welcoming you back soon for another comfortable and enjoyable stay! Sincerely, Hotel Management
The location is very convenient to downtown Huntsville and the airport, and the staff I encountered were all friendly and personable; unfortunately that's about all the nice things I have to say about this location. My room smelled like old cigarettes and cleaning agent, the scent of which has impregnated every article of clothing I brought; the other guests all have various late-night agendas that include marijuana and congregating in the parking lot for 2am shouting/screaming/giggling/howling matches.
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.