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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The suite is very spacious and comfortable! The property is clean and quiet! The staff are friendly, welcoming and willing to help!
The whole process was easy and quick
Business response:
Dear Rodger, Thank you for choosing Extended Stay America for your recent stay. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your positive review is truly appreciated. We look forward to welcoming you back on your next visit to the area.Sincerely,Hotel Management
The staff at the hotel are friendly and the rooms were basically clean. However, the property is really worn out. The exterior doors that usually require your door key card to open do not latch (apparently because the card readers don't work). Inside the room, the heat/AC unit made so much noise it would wake you when it came on. The TV leaned forward and to the side because the stand was broken. Bath fan - not working. Light bulbs were out. The door closer was loose so if you didn't pull the door closed behind you, it would... read more
Business response:
Dear John, Thank you for sharing your detailed feedback on your recent stay. We appreciate your kind words about our friendly staff and the cleanliness of the rooms. However, we apologize for the various issues you encountered during your visit. Your concerns are taken seriously, and we assure you that corrective measures will be implemented to enhance our facilities. We value your insights, and if there's anything more you would like to discuss or share, please feel free to reach out directly. We hope to have the opportunit... read more
THE LOBBY SMELL READY BAD
Business response:
Dear Jose, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased that you enjoyed your overall stay. We have noted your feedback regarding the lobby and appreciate the constructive comments, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management
Damaged sink. Nothing to drink or eat (damaged water buying machine). The front desk gift me water. A HOTEL SUCH WELL LOCATED MUST HAVE THE BASICS TO RECEIVE THE GUEST
Business response:
Dear Moraima, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 3 star rating with 2,608 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.