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2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fire alarm in the middle of the night, but also loud. I stayed so I could catch my flight on time. It served it’s purpose.
Business response:
Dear Cynthia, Thank you for taking the time to review your stay. We apologize that you had to experience the fire alarms sounding in the middle of the night, disturbing your evening. We are glad to see that, in spite of this, your stay was great and that you liked our location close to the airport. Thank you for your patience and for choosing us. We hope you will make the same choice the next time you visit the area.Sincerely,Hotel Management
Close to airport. Problems with Pat system at checkin
Business response:
Dear Kenneth, We are grateful for having you as our guest and appreciate your positive feedback about our convenient location close to the airport. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for the difficulties experienced with the check-in system. Our team is working tirelessly to resolve the issue as quickly as possible to ensure that such incidents do not occur in the future. Your comments will be shared with our team and used as an opportunity to improve our guest experien... read more
Nice and quiet
Business response:
Dear Marcos, Thank you for your positive review and for taking the time to evaluate our service and accommodations. We are pleased to hear that you thoroughly enjoyed your stay and the peaceful atmosphere we strive to provide. We appreciate your patronage and look forward to welcoming you back to Extended Stay America shortly.Sincerely,Hotel Management
Make the deposit refund faster! My stay was nice I just didn't understand the $100 deposit required that I had to pay and I really was only in the room to sleep. I barely was in my room for one night. I'm sure they're going to say for damages purposes but come on. Then I'm waiting 3-5 business days to get it back! If you going to do it make it faster to get the money back if there's no damage to the room! But all in all my stay was nice
it was convenient
Business response:
Dear Kenneth, We're pleased to hear that your stay at Extended Stay America was convenient. We aim to provide a comfortable and hassle-free experience for all our guests. Your feedback is appreciated, and we look forward to hosting you again in the future. Thank you for choosing our hotel for your accommodations.Sincerely,Hotel Management
Extended Stay America - Indianapolis - Airport has a 3 star rating with 2,608 reviews.
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.