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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not sure The shower curtain is too short, no phone in room, that might be mold above the shower. I know there was more but too tired to think. Front dear staff were nice but the other staff were rude for no reason. I was waiting at the door of the office like the rest lady told me to and some old guy asked rudely if I needed help. Yes rudely like I wasn’t supposed to be there.
Business response:
We appreciate your valuable feedback regarding your time with us. Please know we are committed to providing the highest level of service and quality for every guest. We regret your experience did not meet your expectations, nor those of our team. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We do hope you will consider giving us another chance to show you the hospitality for which we are known. Sincerely, Hotel Management
The biggest let down was it said the stay included breakfast but all they had was coffee.
Business response:
Thank you for your review. We regret your disappointment with our grab-and-go breakfast offerings. We will share your feedback with our food and beverage team to see where we can improve. We hope the otherwise positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
It's good .. but was no breakfast
Business response:
Shamanth, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret your disappointment with our grab-and-go breakfast not being available during your visit due to current circumstances. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice staff Room had broken items such as a drawer on the dresser, table leg broken, lamps were bench, stained carpet
Business response:
Theresa, thank you for the comments.We aresorry to hear you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite.We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
I enjoy watching the airplane's flying into the airport at night and it's exceptionally quite for being located right next to the interstate
Business response:
Traveling can be difficult, so we at Extended Stay America strive to make it stress-free for our guests. We are thrilled to know that we were able to provide you with a comfortable and quiet stay and that you liked our convenient location. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Dirty, bed was terrible.
Business response:
It was disheartening to read about your stay. We apologize for the cleanliness issues that led to a disappointing experience. We will share this with our housekeeping team for their review and action. We also regret you could not experience a good nights' sleep. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,336 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.