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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had to change rooms due to the toilet however, the staff was very helpful and accommodating
Business response:
Dear Kathleen, thank you for selecting Extended Stay America for your recent accommodation and for sharing your post with fellow travelers. We are delighted to know you had an enjoyable, comfortable stay. However, we apologize for the inconvenience caused by moving to a new suite after your arrival. We appreciate you recognizing our staff as friendly and helpful; they will be thrilled to read your positive feedback. We appreciate you being our guest and look forward to welcoming you back! Sincerely,Hotel Management
surprise... It was a basic hotel stay, needed for my business trip. In general, the hotel as was advertised. Everything appeared clean, but the last night when I left out a plate for less than an hour with some bread crumbs on it, I got 3 little brown visitors...
Business response:
Dear Guest, we are glad you had a pleasant stay, and thank you for considering us for your business trip. However, we understand that a fresh, clean hotel sets the tone for a wonderful stay. Our hotel is committed to ensuring cleanliness for all our guests. Your comments are shared with the housekeeping team for improvement. Please consider this an isolated incident; it will not deter you from returning to enjoy a great stay with us next time. Sincerely,Hotel Management
Nice hotel nice employees
Super Stay Great Stay Easy and Fast Check in Room was spacious and clean Kitchen was fabulous
Business response:
Dear James, we strive for excellence in all areas of our hotel, so we are thrilled you had a great stay in our Extended Stay America. Thanks for appreciating the room and the cleanliness of our kitchen. We hope to see you again soon and stay with us on your next trip.Sincerely,Hotel Management
Drains were clogged and smelled. Air conditioning make a loud, obnoxious nose when it was on. The room smelled like smoke even though it was non-smoking
Business response:
Dear Torrie, We regret the issues you experienced during your recent stay with us. Your feedback is discussed with our housekeeping and maintenance team to ensure rooms are thoroughly cleaned and inspected before allocating them to future guests. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We welcome the opportunity to prove ourselves again as your trusted hotel while in the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 3 star rating with 2,608 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.