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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, new, nice and well located. Good gym room.
Business response:
Antonio, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad our location worked well for you and that you were pleased with our well-kept accommodations. We will share your kind comments with our staff to let them know that their hard work is appreciated. Thank you again for choosing our hotel, and we hope that you will stay with us again. Sincerely, Hotel Management
Overall it was fine for what I needed
Front Desk employee was wonderful, very polite and professional. Checked in at a late time due to many obstacles throughout the day. Employee working that night was amazing and made my stay and rest of my night very relaxing. Thank you
Business response:
Michael, thank you for your heartwarming words; we sincerely appreciate the wonderful review. We will enjoy sharing your compliments with our front desk team. It will surely put a smile on their faces. We look forward to your next stay at Extended Stay America. Thank you again. Sincerely, Hotel Management
Not sure The shower curtain is too short, no phone in room, that might be mold above the shower. I know there was more but too tired to think. Front dear staff were nice but the other staff were rude for no reason. I was waiting at the door of the office like the rest lady told me to and some old guy asked rudely if I needed help. Yes rudely like I wasn’t supposed to be there.
Business response:
We appreciate your valuable feedback regarding your time with us. Please know we are committed to providing the highest level of service and quality for every guest. We regret your experience did not meet your expectations, nor those of our team. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We do hope you will consider giving us another chance to show you the hospitality for which we are known. Sincerely, Hotel Management
The biggest let down was it said the stay included breakfast but all they had was coffee.
Business response:
Thank you for your review. We regret your disappointment with our grab-and-go breakfast offerings. We will share your feedback with our food and beverage team to see where we can improve. We hope the otherwise positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
It's good .. but was no breakfast
Business response:
Shamanth, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret your disappointment with our grab-and-go breakfast not being available during your visit due to current circumstances. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice staff Room had broken items such as a drawer on the dresser, table leg broken, lamps were bench, stained carpet
Business response:
Theresa, thank you for the comments.We aresorry to hear you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite.We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 3 star rating with 2,640 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.