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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Cody, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Business response:
Alicia, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for your perfect rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Police were called the next day to arrest the guests staying next door to me. Those guests were very rude to me and causing problems all night and it started again the next morning until the manager called the police to have them arrested. The police we’re back at the same location the following evening concerning other guests. Your manage did not accommodate my stay whatsoever other than move me to another room. The 2nd room I was assigned to smelled of Coffe retro smoke so I was moved again to a 3rd room where I stayed. I ... read more
Business response:
Heather, thank you for your feedback. We are sorry for the instance you mentioned which inconvenienced you during your stay. Moreover, we regret you were satisfied with how our team handled your concerns. This is very unfortunate, and we can understand your disappointment. We would love to have you here again so we can replace this memory with a pleasant one. Sincerely, Hotel Management
Business response:
Donna, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
The under sheet on one of the beds was dirty, (marinara sauce). Room was very outdated. The location was nice and the management staff was very friendly and acted quickly to resolve the bedding issue.
Business response:
Thank you for your review. We are glad you liked our friendly staff and convenient location. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future updates. We value your comments and hope to see you again soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 4.3 star rating with 995 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.