This profile has been claimed by the business owner or representative.
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The under sheet on one of the beds was dirty, (marinara sauce). Room was very outdated. The location was nice and the management staff was very friendly and acted quickly to resolve the bedding issue.
Business response:
Thank you for your review. We are glad you liked our friendly staff and convenient location. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future updates. We value your comments and hope to see you again soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Zach, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Bernethia, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Clean and well kept up property and a great location
Business response:
Thank you for the generous review of Extended Stay America. We are delighted to know you loved our location and were impressed with our clean hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
My stay was excellent.
Business response:
Sharonda, thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your perfect rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Vinetta, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Stephen was very helpful. He went above and beyond to figure out our booking situation. Thank you!!!!
Business response:
We are flattered by your very kind review of Extended Stay America. Team members like Stephen are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we look forward to your next visit. Sincerely, Hotel Management
Extended Stay America - Indianapolis - Castleton has a 3.5 star rating with 1,665 reviews.
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.