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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay were okay but the cleanliness were not. The trash can had trash already in the room. There were pest crawl on the wall.
Business response:
Tiffany, thank you for your review. We are happy to know you had an overall pleasant stay with us. However, we are sorry for the cleanliness issue you encountered. Your feedback will be shared with our housekeeping team to prevent such problems going forward. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business trip Nice
Nice place, clean, affordable and close to Music Center.
Business response:
Thank you for the glowing review of Extended Stay America. It is our pleasure to offer spotless accommodations and an ideal location at an excellent price. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Bit of a slow check-in but room was clean and as described. Beds comfortable and room quiet. Would stay again.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked your well-appointed suite. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Destiny was the girl up front in the hotel when we arrived late. She was professional, very friendly and very courteous. We typically stay closer to grand park but we went with a cheaper alternative. I wasn’t thrilled there was no hair dryer, no ice machine, and a big on my pillow when I arrived but we made do and I can honestly say it was sheer professionalism that made my self and my family feel comfortable staying in this hotel.
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 3.5 star rating with 1,665 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.