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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean. Beds were decently comfy. Quiet neighborhood but still close to tons of restaurants. Friendly staff.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're happy to know you loved our well-maintained property and that our location close to several eateries worked well for you. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Great stay if your not planning to stay in the room. A little out dated but other than that great
Business response:
Thank you for being our guest at Extended Stay America. We are happy to see your rating as it states you had a pleasant visit, but we regret any inconvenience caused. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Great stay Ended up with two double beds instead of 1 queen, but that was fine. Room was great with electric stove top and full size refrigerator. Place was very clean. Breakfast was just granola bars and muffins and coffee/hot water, but that was fine for me.
There were no plates or dishes in room, had to get them from the front desk and when I did the pan handle was so loose it almost fell off while cooking. The stove knobs were so worn it was hard to tell what setting you had the stove on. Frustrating that there was no ice machine in the hotel. I was able to make mine with the ice trays provided, but didn't want to wait while it froze after checking in.
Business response:
Thank you for staying with us. We apologize for your disappointment with the in-suite amenities. We will share your feedback with the appropriate team members, so we can take action to prevent these issues from happening again. Kindly note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. Thank you again for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 4.3 star rating with 995 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.