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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Marco, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Bathroom was not very clean. Shower was the worst part.
Business response:
Allison, thank you for choosing Extended Stay America. We're glad to know overall you had a pleasant experience, but we're sorry for the cleanliness issues you encountered in your room. We have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Amy, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
the room was very clean and was located near everything I needed
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to read that you were impressed with our convenient location and your well-appointed room. Please come back to stay with us the next time you are in the area. Sincerely, Hotel Management
It waa ok basic stay to me it did the job was ok nothing fantastic service was good
Business response:
Whezy, thank you for choosing to stay with us at Extended Stay America. We're glad to know you were impressed with the service provided by our staff and that overall you had a pleasant experience. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
It was very comfortable. A pleasant stay. Would definitely come again!
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is nice to know that you liked your clean & comfortable room. It was our pleasure serving you, and we look forward to your next stay with us soon. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 4.3 star rating with 996 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.