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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
The amenities were awesome. So glad they had things in the kitchen to borrow, like silverware, pots and pans, and wvwn a dish drainer. There was a trash room, so you weren't going outside to the dumpster.
Business response:
Jessica, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our hotel amenities and service and had a great stay. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Not happy Just a place to sleep over night, room smelled like sweaty gym,cover on bed had hair balls knotted in it in a few places and when I left at 5:15 AM could get front desk help to check out so I just left not happy
Business response:
Johnny, please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
No fitness facility. Parking lot loud at night. Good to stay at for extended period of time and kitchen facilities
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We value your feedback as it will help us to improve our future guest experiences. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Everything was good! Would stay again, staff was nice at check in, clean rooms, comfortable bed.
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our associates and that you loved your well-kept room. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Demiris, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Loved the shower and tub was set up for senior people room was very clean and comfortable
Business response:
Thank you for choosing Extended Stay America. We are glad to know you were impressed with your well-appointed room and had a nice time with us. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 4.3 star rating with 996 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.