This profile has been claimed by the business owner or representative.
Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasn't bad at all. Room was quiet, staff was kind & hotel was close to anything and everything. Lobby and decor could be updated & the elevator sounded like it was ready to quit (and it did at 1 point), but that didn't take away from the positives. I'll stay here again
Business response:
Thank you for posting such a great review. We are sorry that our elevator was acting up during your stay; however, we are glad that you managed to enjoy your stay. Thank you for choosing Extended Stay America. We hope to see you again soon.
Clean Room was nice and tidy but breakfast was very disappointing . Overall very good stay
Business response:
Thank you for taking the time to share your experience. I am pleased to see you enjoyed the your room accommodations and you overall stay, yet disappointed that our grab-and-go breakfast did not meet your expectations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Don't value the kitchenette. There was a kitchenette but no pan or pot, not even able to boil water. Do I have to ask? Why do I have to ask? Kitchenette comes with the room but no way to readily use it in the room. It's like you book a rental car and the car didn't have gas in it.
Business response:
Your review was recently brought to our attention, and we would like to take a moment to respond. Please know that we are sincerely sorry that our dish process was not adequately explained upon check in. I am grateful for the feedback you provided so we are able to continually improve our hotel. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Nice hotel for the price. Very friendly staff. Enjoyed the coffee and breakfast snacks in the morning.
Business response:
Thank you for sharing your experience. I am pleased to read you valued our affordable price and the friendliness of our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great Hotel for the Price Great location and clean modern rooms. I was very pleasantly surprised. The staff was very nice and accommodating.
Business response:
I appreciate you taking the time to write a review of your experience with us. The staff and I appreciate your comments, especially regarding our location and clean rooms. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Good stay, nice and clean hotel.
Business response:
Thank you for sharing your experience. It is great to see you had a pleasant stay at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 4.3 star rating with 996 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.