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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No frills, great service The room we were first booked in had a bad smell to it. We contacted the desk staff who was very helpful in finding us a room we would be comfortable with. There were very limited amenities including no hair dryer, so the same desk staff offered one that we could keep in our room throughout our stay. If you wanted any kitchen items, you have to contact the desk to get something. The free 'breakfast' was a bit disappointing in that it consisted of coffee, tea, oatmeal and granola bars located at a cof... read more
Business response:
Thank you for the feedback about your stay at our hotel. Your comments in regards to the way that our team handled your housekeeping issues are much appreciated; yet, we are disheartened to read that there was an issue to begin with. To uphold our company's high standards, we will be certain to inspect our room more thoroughly moving forward. Your feedback is very important to us, so thank you for sharing. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance ... read more
The only thing I could see improvement on is having a ice machine, I got in late and need ice so I could have a cold soda. You had to use the ice trays in the room fridge to make your own which of course are not frozen until morning. They also should have additional vending machines for greater selections since there are no convenience stores or restaurants near by.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you were well accommodated at our hotel, but please accept our apologies that our lack of an ice machine was an inconvenience during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good for the price I didn't like the bedspread but mattress was great. I would have liked continental breakfast. But overall, very good for the price
Business response:
Thank you for sharing your comments. Please accept our apologies that you did not find your bedspread to be suitable. Still, we are pleased that you liked your mattress and our affordable rates for accommodations. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
NOT BAd 전반적으로 나쁘지 않지만 아침 식사는 개선 필요
Great Choice, Great Stay! I would definitely stay here again. Clean, quiet, comfortable. Stayed in room 127. Staff was nice, well worth the inexpensive rate I paid.
Business response:
Thank you so much for you review. I am proud of our team for earning your wonderful comments. We are so grateful for your kind words; and sincerely hope to see you next time you are in our area.
Will stay there again. The room is very, very clean and bed comfortable. Staff was friendly. Location was great, easy to get around. Do wish there was a small coffee maker in the room. Had trouble getting on to the WIFI. Not sure if it was me or a bad password. Didn't need it anyway.
Business response:
Thank you for taking the time to share your experience. It is great to see you valued your clean, comfortable room as well as our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 4.3 star rating with 996 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.