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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok location and ok rooms The man at the front desk was very friendly. I do think the hotel is in the bad part of town. The hallways smell musky. The rooms were clean and had full size beds. They only have two go options for breakfast. When we were leaving it smelled like marijuana in the elevator. It was a fine stay but I would not choose them again.
Business response:
Jordan, thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed with the service of our courteous staff. Your feedback regarding the odor is shared with our housekeeping team to be more diligent going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Janelle, thank you for being our guest. We are pleased you overall enjoyed your stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management
Nice Hotel Nice hotel and the staff really tried hard to make it great
Business response:
Thank you for reviewing your stay at Extended Stay America. Our goal is for every guest to have a great experience, so we're delighted to know you thoroughly enjoyed your time with us. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Clayton, thank you for the wonderful feedback about your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Jerrell, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Quality stay Nice room comfortable bed. No pots or pans in the room not sure if they were extra but did not really need them so I did not not inquire about them.
Business response:
Thanks for the feedback. We are glad to read you liked your room and the comfort of our beds. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management
Business response:
William, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
John, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 3.5 star rating with 1,665 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.