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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Served its purpose Check in clerk was sweet as can be. Room was basic, but clean. Check out clerk not so friendly.
Business response:
Thank you so much for posting a review of our hotel. We appreciate the kind comments about our staff member that you encountered at check in being "sweet as can be"; however, we apologize that our morning clerk was not nearly as chipper, we will work with them on this and appreciate you bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Newer hotel. Very nice for the pri no ice machine We enjoyed our stay. Room was very clean and quiet. There were no utensils or anything in there to use for cooking
Business response:
Thank you for taking the time to share your comments. First, please accept our apologies that you were not made aware of our cookware policy. I will be sure to inform staff to make sure guests know they can request cookware at the front desk. Overall, I am glad you had a pleasant stay and that your room was much to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice Rooms Great experience. Staff was nice and courteous. Will definitely stay there again.
Business response:
Thank you for taking the time to share your experience. I am glad to see you had an excellent stay our hotel while being provided with excellent customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Great price Good location for the price. Full size refrigerator and kitchen were very useful.
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read you enjoyed our convenient location, our affordable rates for accommodations, and the fully equipped kitchen in your room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Above average Thin walls only complaint
Business response:
Thank you fro taking the time to share your experience. I am glad to see you had a pleasant stay at our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Good deal for the money Hotel was crowded when we checked in, so we had to wait a bit (basketball team checking in!). Once in, everything was fine. Room had a small kitchen with fridge, microwave, and stovetop; however, there were no dishes or utensils! We weren't planning on using it anyway, but being there it would have been nice to have them there. Room was comfortable, bed was comfortable, bathroom was nice. Other thing that would have been great would have been to have a coffee maker in our room.
Business response:
Your feedback is important. Thank you for sharing. It is great to see you enjoyed your comfortable room accommodations and that you had an excellent experience at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great stay Excellent stay comfy and cozy
Business response:
Thank you for taking the time to share your experience. It is good to know you enjoyed how comfortable your stay was. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 4.3 star rating with 996 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.