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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A lil love The staff is very compassionate.
Check in and check out felt that we were an inconvenience to staff, also someone knocking floor below us at3AM multiple time
Business response:
Dear Erika, Thank you for reviewing our hotel. Your comfort and peace of mind are our top priorities, and we regret that your check-in and check-out experiences did not reflect the level of service we strive to provide. Additionally, we are truly sorry for the disturbance caused by noise disruptions. Please know that we take guest feedback seriously and will address these concerns with our team to ensure improvements are made. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a mor... read more
Not a fan.
Business response:
Dear Diana, Thank you for your feedback. It is disappointing that we could not provide you with a more pleasant experience. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. However, we regret falling short and apologize for the concerns that may have kept you from having an outstanding stay. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Management
The bathroom was dirty hairs on the sink and bathroom shower was stained. But everything else was clean.
Business response:
Dear Stacey, We're truly sorry for the cleanliness issues you encountered in the bathroom during your stay. This is not reflective of the high standards we strive to maintain for our guests. Your feedback is invaluable, and we'll address this matter immediately with our housekeeping team to ensure thorough cleanliness in all areas of the room. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience during your next visit. Sincerely,Hotel Management
My overall stay was great... The staff was great and very nice... The only thing I would suggest is for the hotel is to check it's stove tops more often... Only one worked my room, which slowed me down cooking one thing at a time, but I made it work...
Its really nice
Business response:
Dear Charles, Thank you for taking the time to share your positive experience at Extended Stay America! We're thrilled you found our property to be nice! Providing a pleasant experience for our guests is our priority, and we're delighted you enjoyed your stay. Your feedback is greatly appreciated, and we hope to welcome you back for another wonderful stay soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 4.3 star rating with 995 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.