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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel room was clean for the most part, although I did notice a few minor stains here and there. Staff was nice and friendly. I would say a pretty good deal for the price.
Business response:
Dear Daren,Thank you for being our guest at Extended Stay America. We're glad you found the room clean overall and appreciated the friendliness of our staff. We always strive to provide a welcoming atmosphere and great value for our guests. We'll review the minor concerns you mentioned with our housekeeping team to ensure everything is in top shape for future stays. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Hotel Management
Ok
Business response:
Dear Lisa, Thank you for choosing Extended Stay America to visit our city. We are pleased that our associates took good care of you. It was our pleasure hosting you, and we hope to do so again on your next visit.Sincerely,Hotel Management
Thumbs up
The reservation desk was poorly staffed with employees who didn’t have customer service skills or an understanding of how a 3rd party reservation works. (Expedia)
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 3.5 star rating with 1,675 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.