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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and quiet
The property was clean 👍
Business response:
Dear Jesse, We’re delighted to hear that you found the property clean during your stay at Extended Stay America. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another comfortable experience.Sincerely,Hotel Management
It's really worn and not very clean. Stains on the bedding and carpet and furniture very heavily worn. Bathroom wasn't clean when checked in.
Business response:
Dear Stewart,Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Please know that your comments are important to us, and we are taking steps to address these concerns. Our aim is to provide a comfortable and pleasant stay, and we regret that we fell short in your case. We hope to have the opportunity to offer you a better experience in the future.Sincerely, Hotel Management
This and that This was our first stay at an Extended Stay. The gentleman at the service desk on check in and check out was very friendly and kind. He gave us information on wifi, breakfast, room location, etc. The room was clean and efficient. We were only here overnight so we didn't use the kitchenette. The mattress is firm so my husband slept great, and me, not so much. I did notice several different people in the parking lot at different areas. I presume that it was due to their not being smoking allowed in the rooms. Tha... read more
Business response:
Dear Misty,Thank you for choosing our Extended Stay for your first visit! We’re thrilled to hear you found our service friendly and informative, and that you appreciated the cleanliness of your room. We're glad the mattress suited your husband well, and we’re sorry to hear it wasn’t as comfortable for you. We take pride in maintaining a pleasant environment, and we're happy the no-smoking policy contributed to that. I apologize for the inconvenience with the soda machine; we’ll investigate and address the issue promptly. You... read more
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 4.3 star rating with 995 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.