Extended Stay America - Indianapolis - Castleton

Business response:

Dear Guest, It’s great to hear your weekly stays with us at Extended Stay America have been so positive. Knowing that Charlotte’s hospitality keeps you coming back truly says a lot, and we’ll be sure she receives the recognition she deserves for making such a strong impression. We’re glad our team continues to provide the consistency and service you can count on each Friday. We appreciate your business and look forward to welcoming you again on your next visit to Indianapolis. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your feedback with us. We truly appreciate your continued loyalty and are honored to be your choice while traveling for work. It is wonderful to hear that our team consistently works to accommodate your needs, as providing reliable and attentive service to our returning guests is very important to us. Your kind comments will be shared with our staff as encouragement to continue delivering a positive experience. We value your trust and look forward to continuing to serve you ... read more

Business response:

Dear Guest, Thank you for taking the time to share such wonderful feedback. We are delighted to hear that you found our staff to be great and your room very clean. Your kind words truly motivate our team to continue delivering friendly service and maintaining high cleanliness standards for every guest. It is always rewarding to know that our efforts contributed to a comfortable and enjoyable stay. We sincerely appreciate your support and trust in our hotel, and we look forward to serving you again at Extended Stay America on... read more