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Extended Stay America - Indianapolis - Northwest - College Parks
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Northwest - College Park is located at 9030 Wesleyan Rd, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
9030 Wesleyan Road, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Duane, thank you for staying at Extended Stay America -Indianapolis - Northwest - College Park. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
It wasn't the room on the reservation. The shower head was tilted up. We requested dishes, we had 1 fork and 4 knives. They did fix the shower after we notified them. Was a full size bed, not the queen bed that was on the reservation.
Business response:
Sammi, thanks for evaluating your stay. We are glad you had an overall pleasant visit. However, we are sorry for the inconvenience you encountered in your room. Your concerns will be shared with our management team in an effort to improve our service. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Second choice Extended Stay We were forced to stay at this location because the newer Extended Stay didn't receive notification from Hotels.com that we required a Pet Room . There are no elevators and all rooms require either going upstairs or downstairs. The room was clean and the bed was comfortable. Our biggest complaint was the day of check-out. We were harassed that morning starting at 8:30 am. Two separate employees knocked on our door to ask when we were leaving plus a phone call. Apparently they had scheduled a repai... read more
Business response:
Catherine, thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize this was not your experience. Your concerns have been shared with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. We hope you will give us another chance to redeem ourselves in the future. Sincerely, General Manager
Good for the price.
Business response:
Robert, thanks for sharing your review! We are pleased you had an overall pleasant stay and found us to be a good value. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Jesse, thanks for rating your experience. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Sincerely, General Manager
早餐太简单
Business response:
Jing, thank you for being our guest. Your comments have been shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation.Thank you for your feedback, and please consider staying with us again. Sincerely, General Manager
awesome awesome
Business response:
Thanks for the wonderful review! We are so delighted to see you had an excellent stay and that our facilities and service were to your satisfaction.Thanks once more, and we look forward to welcoming you back at Extended Stay America - Indianapolis - Northwest - College Park. Sincerely, General Manager
Don't come here Hotel was overbooked. Almost didnt get a room. Had to wait until 11:30pm To enter our room. My truck was in the parking lot for maybe 6 hours and someone pushed in the lock of my drivers door and tried breaking in. Won't be returning
Business response:
Louis, We apologize for the mishaps from arrival to departure and that we were not able to provide you with a positive lasting impression. At times we have guests stay over unexpectedly which causes an impact on our arriving guests. I am pleased to know we were able to have you as our guest on this visit, and hope you will give us another opportunity to get it right on your next visit. Thank you, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - College Parks
How is Extended Stay America - Indianapolis - Northwest - College Parks rated?
Extended Stay America - Indianapolis - Northwest - College Parks has a 4.1 star rating with 734 reviews.
When is Extended Stay America - Indianapolis - Northwest - College Parks open?
Extended Stay America - Indianapolis - Northwest - College Parks is open now. It will close tomorrow at 12:00 a.m.