Extended Stay America - Indianapolis - Northwest - College Parks

Business response:

Dave, thank you for staying with us and sharing your experience. Please accept our apology for the elevator not working properly and for the inconvenience, this may have caused. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. We appreciate your feedback and understanding, and we hope you will choose to stay with us again. Sincerely, Hotel Management 

Business response:

Latonia, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to know that you loved your stay. We look forward to sharing your comments with our team, particularly with the associate mentioned. Thanks for choosing Extended Stay America. We hope to welcome you again soon! Sincerely, Hotel Management 

Business response:

Candice, thank you for your wonderful review of Extended Stay America. We are thrilled to read you had a great time with us. Thanks again for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for the awesome feedback. We are thrilled to know our location was ideal for your needs and that you were impressed with the top-notch service provided by our associates. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your review. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

Ben, thanks for choosing Extended Stay America for your visit to our city. We are thrilled to know you had an excellent stay with us and that you were impressed with the courteous service provided by our staff. Your compliments will be shared with the entire team for all of their hard work. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Andrew, thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

Shemeka, thank you for choosing to stay at Extended Stay America and for sharing your wonderful review. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management