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Extended Stay America Hotel Indianapolis - Northwest - College Park is located at 9030 Wesleyan Rd, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
9030 Wesleyan Road, Indianapolis, IN, 46268, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Myron, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we couldn't hit the mark of your expectations. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
System went down and couldn't see my reservation from the app which I had paid through. They gave me a room and were able to deal with everything without headache for me.
Business response:
Tyler, thank you for being our guest at Extended Stay America. We are glad to know you had a good time here and were satisfied with most aspects we offer. It was a pleasure hosting you and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Just last minute deak Was only there for one night and glad ur was the guest they had staying there was too noisy and didn't care at 10:30 pm! I saX there for a short period of time
Business response:
Janell, thank you for your overnight stay and for taking the time to post your candid feedback. We were happy to know you had an overall comfortable stay and liked most aspects of our hotel. However, I am sorry your sleep was disturbed by noise from nearby guests. Should this happen again in your future visit, please don't hesitate to contact our front desk to ask for assistance. I hope we have the pleasure of hosting you again. Sincerely, General Manager
Enjoyed my stay and the room was nice. Someone a couple of rooms down talked a bit loud but then eventually quieted down. That was the only "noise" issue. If you book Through a 3rd party, it might take a while to receive a receipt...
Business response:
Janeel, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Justin, thank you for choosing our hotel and for taking the time to sharing your rating. We are happy you had a nice stay overall, however, we apologize for not meeting 100% of your expectations. With feedback such as yours, we can only get better. We hope you will choose us again the next time you visit the area. Sincerely, General Manager
Room looked freshly refurbished and was clean. Colors were modern and calming.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you loved the comfort of your modern room and had an amazing time here. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Tiffanni, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
Worse Never change the garbage back also no body cleans the room during 3 days staing there i clean by myself thas despoint also the air conditioning is extremely worse is humid and no cold while im paing for stading a6nd feel comfortable bad point during summer time when is to hot
Business response:
Thank you for staying with us. We are sorry for the issues you experienced while here. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. If we did not communicate this properly at check-in, please accept our apologies. I have shared your feedback with my front desk and maintenance teams to ensure this does not happen again. We hope to have the opportunity to make it up to you on a future visit. Sincerely, General Manager
Extended Stay America - Indianapolis - Northwest - College Parks has a 4.1 star rating with 723 reviews.
Extended Stay America - Indianapolis - Northwest - College Parks is open now. It will close tomorrow at 12:00 a.m.