Extended Stay America - Indianapolis - Northwest - College Parks

non-smoker 

on Expedia

11 years ago

NOT HAPPY AT ALL when i arrived at the hotel, the outside looked ok. nothing out of the ordinary. once i stepped inside the hotel, there was a musky smell that smacked me right in the face. i had requested a non-smoking room and felt i could deal with it. once i opened the door to my room, it smelled as if there were 100 butt filled ashtrays laying about and it was strong enough it actually made mefeel as though i had a piece of steel wool in my throat. i immediately called and requested another room, and the manager quickly... read more

Jeff Ziolkowski 

on Expedia

11 years ago

Dormitory-like and smelled of smoke The condition of this hotel is college dormitory-like. There were patches in the drywall, an old refrigerator in the hallway outside our room, poor caulking work around the bathroom sink, a rusty drain in the bathtub, no sheets for the pull-out sofabed, and the room smelled of smoke because the smoking area outside was below our air conditioner unit. I understand that this was their only available room. I only hope that other units are better than what we slept in. We won't be going back. 

Nadine 

on Expedia

11 years ago

Over Booked I made my reservation 8 days ahead of my check in day. When I arrived at the hotel, they told me that they couldn't find it. I showed them my confirmation #. He then looked in a basket and told me that they over booked and were sending me to a different hotel 3.9 miles further away. It was at 10:00 pm and I then had to drive further away to find the other hotel. It was like it was no big deal. I book my hotels within a 10 mile radius of the job I'm doing. Many times I check in late at night. To me this was unacce... read more

Anonymous 

on Expedia

11 years ago

Checked out immediately This was the worst hotel I have ever been in. Everything was in terrible condition, the towels were yellow, the bathroom cabinet was falling apart, and there was water damage. Our non-smoking room smelled like smoke. It looked like several people were living at the hotel, cheapest rent in town? We went to our room and decided we would rather drive 5 hours home after our event in the middle of the night than stay in this room. 

Big Joe 

on Expedia

11 years ago

Dirty, dirty, dirty Definitely low price and good location for our daily trips to the state fairgrounds. Easily the dirtiest hotel we have ever sayed in. Our room smelled bad, but it was better than the hallways. There was half a pizza box with something smeared on it under the bed along with a prior guest's old t- shirt. The bottom drawer of the refrigerator was full of water and unusable. The cabinets were filthy and the bath tub was really stained and dirty. We will not be staying with this brand again. 

Anonymous 

on Expedia

11 years ago

Carpets were way past the replacement point. Just there overnight, not bad as far as personal go, but no elevator and carpets in shambles was a turn off. 

phil schreiber 

on Expedia

11 years ago

what a dump Attendant had locked herself out of the office and I had to help her in order to register. She said I needed to pay a $100 deposit to get the keys but I knew that was wrong. She gave us a room and I went to it and it had dirty sheets piled on the unmade beds. She gave me another room with no sheets but it was so late I got clean sheets and made the beds. This place is a joke. Dirty old needs repair through out. I moved to another hotel. Bad experience! 

Doug B 

on Expedia

11 years ago

This hotel is TERRIBLE We checked in. Stairs in the lobby to get to any floor. No eleveator. Not exaclty ADA compliant. Yes, there is a ground floor entrance to the first floor - around by the dumpsters. The room was terrible. No maintenance since it was built oh so many years ago. Carpet torn and stained. Don't even want to talk about the rest. Wasn't sure if we were "alone" in bed or if there were bed bugs that would join us. We checked out 30 minutes after checking in. 

Mike 

on Expedia

11 years ago

Stay away! good sized room, carpet shabby and stained, kitchen drawers and counter top sticky, TV small and cable stations lacking! find another place!!