This profile has been claimed by the business owner or representative.
Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay at the hotel was very nice. I would most definitely go back to this hotel it was nice and clean i will recommend this hotel to friends and family.
Business response:
Sharonda, thanks for recommending Extended Stay America to others and rewarding us with your excellent review. We are thrilled to know you loved our well-maintained property and that you had an amazing time with us. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Room was lovely, hotel lacking Room was great - good size, very clean, comfortable bed, quiet. Staff was disinterested and borderline rude on check in, and the "free breakfast" was gross coffee in carafes, artificial creamer, and a basket of granola bars/packaged muffins. Not great. It doesn't have to be eggs Benedict, but some bananas or cold cereal and milk would have been nice.
Business response:
Amy, thank you for staying with us. Although you liked your comfortable room, we are sorry for the poor service you received from our team. We provide thorough training for all our associates, and we will redouble our efforts. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Melissa, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
It was ok. I wouldn’t stay again though. The stay was just so-so. The staff was friendly but not on a professional level. I was disappointed in the cleanliness in the room. You can tell the housekeeping doesn’t care about doing a top notch job. I found so much dirt and an old baby pacifier from a previous stay under the bed. The sink was dirty. There was an old rag in the drawer. It was an overall just ok stay.
Business response:
Thank you for taking the time to post a review. We are sorry for the cleanliness and service issues you experienced during your stay. This is not acceptable, and we will redouble our efforts to ensure this does not happen again. We truly hope you will give us another chance to prove we are committed to providing outstanding accommodations and service. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Justok No toilet paper in room, had to go tofront desk to get. Waited 20 minutes while only desk person checked in another guest.
Business response:
Thank you for choosing our hotel and for sharing your concerns. Please accept our apologies for the front desk service issue you experienced. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope we have the chance to make it up to you on a future visit. Sincerely, Hotel Management
Nice and reasonable. Nice and reasonable. I would use again.. Good stay.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you loved each and every aspect of our hotel and that you found us to be a good value. Thanks once more, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was nice it just threw me off with the racoon l It was a nice place to stay I would stay again. I received a great deal on my visit.
Business response:
Cierra, thank you for choosing Extended Stay America and for the glowing feedback. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we cannot wait to host you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,216 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.