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Extended Stay America - Indianapolis - Northwest - I-465

4.1
  • Hotels
  • Indianapolis, IN

About this business

HospitalityHotels

Location details

9370 Waldemar Rd., Indianapolis, IN, 46268, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,199 reviews
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Jack's profile image
7 years ago

Big Ten Championship Game Weekend Hotel was nice. Perfect for crashing for the night on a trip. Only complaint was breakfast. Was told there was a breakfast and all it was was granola bars and coffee. Otherwise hotel was nice. 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that you also found us to be of a good value in the area. We will make note of your feedback as we plan any changes to our breakfast offerings. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Jennifer's profile image
Jennifer 
7 years ago

Quite retreat Got a room with 2 double beds that could be shut off from sitting area. Exactly what I wanted. Would definitely stay there again. 

Business response:

Jennifer, thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management 

Julie's profile image
7 years ago

Business response:

Julie, thank you for sharing your kind rating. It is great to see you enjoyed your visit and that you were satisfied with all that we have to offer at Extended Stay America. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Nicole's profile image
Nicole 
7 years ago

Business response:

Nicole, thanks for reviewing our hotel. We want all of our guests to enjoy their stay, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Happy stay Only needed to stay one night so was not looking for a lot of amenities. Clean with hot water and a cup of coffee in the morning. 

Business response:

Thank you for choosing Extended Stay America for your overnight stay. We are glad to read you had a nice time with us and that you liked the cleanliness of our property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Davie's profile image
7 years ago

Good hotel --- pleasant, convenient location Set back about a 1/4 mile from the road, in nice woods, with restaurants (Cracker Barrel, etc) nearby and convenient for the freeway. Friendly staff. Clean, warm room with a nice view. Would stay here again when i come to Indianapolis. On the north side of town, 10 minutes from the cool Broad Ripple neighborhood. 

Business response:

Davie, thank you for staying at Extended Stay America. We are delighted to read you liked our ideal location and courteous service. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Robert's profile image
Robert 
7 years ago

VERY Basic room Just a basic room. Nothing fancy. We needed to stay overnight with a dog while visiting friends in Indy. The dog rate was very reasonable ($25). The room was laminate hardwood type floor, not sure if that is in all rooms or just pet rooms. The bedding was VERY cheap and not very comfortable. Also was a kitchenette if staying longer to make some meals, seemed to be adequate. The safety latch was broken off the door so a little uncomfortable but our area of the hotel seemed to be mostly deserted, maybe one othe... read more

Business response:

Robert, thank you for staying with us. We are happy to know you liked your room and that you had an overall pleasant stay. However, we apologize you experienced difficulties while here and regret the inconvenience caused. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team members, so we can take action to prevent these sort of issues from happening again. We hope to have another chance to show you our true hospitality t... read more

Anonymous's profile image
Anonymous 
7 years ago

They are ok besides them accidentally charging my credit card $62 

Business response:

Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we apologize for the service issue you experienced. We will step up our efforts and revisit our training procedures to ensure we do not repeat what you experienced. If we can be of any further assistance, please feel free to reach out to our front desk. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Robert's profile image
Robert 
7 years ago

nice hotel stay was nice 

Business response:

Robert, it was our pleasure having you as our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465

How is Extended Stay America - Indianapolis - Northwest - I-465 rated?

Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,199 reviews. 

When is Extended Stay America - Indianapolis - Northwest - I-465 open?

Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.