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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could of been cleaner. But not bad
Business response:
Dear Ashley, We appreciate your feedback and apologize for any cleanliness issues you encountered. Your comfort is important to us, and we're committed to improving. Please know that we take your comments seriously and will address them to ensure a better experience for our guests at Extended Stay America. Thank you for sharing your thoughts with us.Sincerely,Hotel Management
Overall the facility was clean. Even the carpet. It said breakfast included that consistented of muffins and granola bars. When I turn on faucet in the kitchen 6 roaches came out of the drain. 😳😳😳 Nobody wants to pack roaches home with them. At least it wasn't bed bugs I guess.
Business response:
Dear Jessica, We sincerely apologize for your unacceptable experience during your recent stay with us. Your feedback regarding the cleanliness of our facility, breakfast offerings, and the presence of pests is deeply concerning. Ensuring a comfortable and enjoyable stay for all our guests is our utmost priority, and we regret that we fell short of your expectations in this regard. We will address your concerns to prevent any recurrence of this issue. Your satisfaction is important to us, and we hope to have the opportunity t... read more
Best stay around! Wonderful as always! This is the cleanest hotel I have found. Staff are super friendly and very helpful. Managers Heather and Bre go above and beyond to make your stay great!
Very friendly staff and they don’t bother you….
Business response:
Dear Nikki, Thank you for taking the time to share your positive experience at Extended Stay America! We're thrilled that our team's dedication to friendly service and respect for privacy made your stay enjoyable. Your satisfaction means the world to us, and we're grateful for your kind words. We can't wait to welcome you back for another fantastic stay soon!Sincerely,Hotel Management
Room/bathroom was pretty clean but outdated with wear and tear visible. Definitely a smell to the halls and room but I’d stay there again for the price. Staff were friendly and helpful.
Business response:
Dear Alyssa, Thank you for reviewing our hotel. It is nice you had a satisfactory stay. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 3.6 star rating with 1,375 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.