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8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Room not ready. When I got to the room I was given I found that it had not been cleaned and prepared since the previous guests. I returned to the desk and was given a new room. The desk staff was apologetic and helpful.
Business response:
Dear Gregory,Thank you for sharing your experience. We're truly sorry for the initial oversight and glad our front desk team could assist in making things right. Your feedback helps us improve, and we hope to provide you with a seamless stay on your next visit.Sincerely, Hotel Management
Check-in was great, very personable clerk. Clean, large room. Breakfast was so-so, just coffee and instant oatmeal.
Business response:
Dear Christian,Thank you for your kind words about our check-in process and the cleanliness of your room. We’re glad you enjoyed your stay overall. Your feedback about breakfast is valuable to us, and we’ll work on making it more satisfying. We hope to welcome you back soon for an even better experience!Sincerely,Hotel Management
Staff was great place was clean. I give it a 8 overall
Business response:
Dear Fidel,Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests.We hope you will stay with us again the next time you visit Indianapolis.Sincerely,Hotel Management
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 942 reviews.
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.