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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was friendly and helpful. But kitchen comes with ZERO dishes unless you pay more. LISTING SHOULD STATE THIS. Breakfast was coffee, instant oatmeal, granola bars, packaged muffins. No juice, no tea, no milk, no WATER even. At the very least the listing should say continental breakfast, if not "almost nothing for breakfast." I don't drink coffee so I had tap water for breakfast. Sliding pocket door to bathroom had literal smear of excrement on it, as well as a lot of dust. Apparently never occurs to them to shut the door... read more
Business response:
Dear John, Thank you for being our guest. It is glad that you had a pleasant time with our friendly and helpful staff. However, we apologize for the limited breakfast options and will pass your feedback on to the team for future enhancements. Also, we regret not meeting your cleanliness expectations. It's a top priority and won't happen again. Further, we will instruct our front desk team to inform clearly about the kitchenware policy so that guests are aware of it. We value your feedback and hope you will allow us to host y... read more
No tv The hotel was excellent except neither one of the tv's worked, it came up no signal, it was okay i had my laptop with me so i watched it but the next guest might want it
Get
Business response:
Dear William, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great that you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely,Hotel Management
Proud Mom I was sad it had no ice machine. Breakfast food could use some work add some fruit to it
The room was clean. The bathroom door needs repair and paint. The shower curtain was too short leading to shower water ending up on floor. That said, it fully met my needs for that trip
Business response:
Dear Brian, Thank you for including Extended Stay America in your travel plans. We are glad you enjoyed your stay and are delighted our hotel offers everything you need for a convenient stay. We appreciate your compliments about our clean suite and your feedback regarding things that need improvement. We have shared your concerns with the appropriate individuals and are following up to determine how we can enhance our service to our guests. Thank you again for sharing your experience with fellow travelers, and we look forwar... read more
Heater did not work. They gave me another room.
Everything
Business response:
Dear Jade, Thank you for being our guest and for your wonderful feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. We hope you will visit again the next time you are in the area. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 941 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.