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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was great place was clean. I give it a 8 overall
Business response:
Dear Fidel,Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests.We hope you will stay with us again the next time you visit Indianapolis.Sincerely,Hotel Management
Booked a hotel through third party paid got to room late and was told it wasn’t a clean room available so I was upgraded to a different room with a small fee although I was only there for a short time they do allow pets people were outside property in lawn chairs in the parking lot hotel had a smell Was a man working at the counter in a wheelchair very friendly accommodated me with extra linen Nice guy plenty of food around hotel right off highway I wouldn’t go back but room was decent for price and clean for the most part!
Business response:
Dear Ashley,We appreciate you taking the time to leave your feedback. It's great to read about the enjoyable aspects of your visit; however, we apologize for the difficulties you experienced. Your review will be discussed with our team, and we appreciate you bringing this to our attention. Thank you once for choosing us during your visit to Indianapolis, and we hope to have another opportunity to welcome you back soon.Sincerely,Hotel Management
This hotel was in a good location proximity wise for a wedding we were in town for. It was ok. The room had been cleaned, it just didn't feel clean. The breakfast was fruit bars and muffins. So we ended up eating breakfast out. Other than the convenience I would not stay again.
Business response:
Dear Laura, Thank you for your feedback. We are glad our location was convenient for your needs, but we apologize that your room did not meet your expectations for cleanliness and that our breakfast options were not to your satisfaction. Your comments are valuable; we will use them to improve our services. We hope you reconsider and give us another chance in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 3.6 star rating with 1,396 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.