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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
needs updating.
Business response:
Dear Neal, Thank you for your feedback. We appreciate your input regarding the need for updates. We are continuously working on enhancing our property to ensure a more comfortable and modern experience for our guests. Your comments are valuable as they help guide our improvements. We hope to have the opportunity to welcome you back and provide a more updated and enjoyable stay in the future. Sincerely,Hotel Management
Nice lady at reception
Business response:
Dear Anibal, Thank you for your feedback. We’re delighted to hear that you had a positive experience with our reception staff. We take pride in providing excellent service, and it’s wonderful to know that our team made a good impression. Your satisfaction is important to us, and we look forward to welcoming you back. Sincerely,Hotel Management
Convenient to hospital This hotel was very conveniently located, just a short walk from the hospital where my wife was having surgery. The facility is in average shape. The room floors are cleaned with something that leaves them a bit slippery. Breakfast offerings are minimal- coffee, tea, oatmeal packets, and pre-packaged muffins. The exercise room has two machines, but one was broken. The front desk staff was helpful.
Business response:
Dear Gregory,Thank you for choosing to stay with us during such an important time. We're glad our location was convenient and that our team could assist you. Your feedback is valuable, and we're continuously working to improve our services. We hope to welcome you back under better circumstances. Sincerely, Hotel Management
Room not ready. When I got to the room I was given I found that it had not been cleaned and prepared since the previous guests. I returned to the desk and was given a new room. The desk staff was apologetic and helpful.
Business response:
Dear Gregory,Thank you for sharing your experience. We're truly sorry for the initial oversight and glad our front desk team could assist in making things right. Your feedback helps us improve, and we hope to provide you with a seamless stay on your next visit.Sincerely, Hotel Management
Check-in was great, very personable clerk. Clean, large room. Breakfast was so-so, just coffee and instant oatmeal.
Business response:
Dear Christian,Thank you for your kind words about our check-in process and the cleanliness of your room. We’re glad you enjoyed your stay overall. Your feedback about breakfast is valuable to us, and we’ll work on making it more satisfying. We hope to welcome you back soon for an even better experience!Sincerely,Hotel Management
Staff was great place was clean. I give it a 8 overall
Business response:
Dear Fidel,Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests.We hope you will stay with us again the next time you visit Indianapolis.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 3.6 star rating with 1,370 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.