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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
The stay and rate was suitable for my simple needs. Only concern I had was did not receive new towels or linens between my first and second night’s stay. I had to ask the hotel staff late at night in order to obtain them myself.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our affordable rates. However, we regret any inconvenience you had. kindly know, keeping our guests' well-being and safety in mind, we have revised our housekeeping practices to include options for when and how we clean your room. Our front desk is available to make arrangements based on your requirements. Towels and linens may be exchanged at the front desk anytime. On behalf of everyone here, we look fo... read more
The microwave blew out The toilet seat was broken Things were just falling apart There was also a roach on the bathroom counter.
Business response:
Keisha, thank you for being our guest. We are very concerned to read your feedback and are sorry to know your stay was not comfortable. We do apologize for the maintenance and housekeeping issues that impacted your experience. This will be discussed with the teams involved to ensure we deliver excellent accommodations. We again apologize that this visit was anything other than perfect, and we hope to have another chance to prove ourselves to you on a future date. Sincerely, Hotel Management
Front desk Rep was Great! Front desk Representative Cece was the best . Professional and service was fast and very efficient.
Business response:
Thank you for evaluating your visit to our hotel. We are glad you were happy with the service provided by Cece and that you had a pleasant stay. We will share your compliments with her. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 941 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.