Extended Stay America - Jackson - Ridgeland

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Michel, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Tawana, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Melissa, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that you found us to be a good value. Thanks for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you liked your well-appointed room. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Melvin, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Candice, thank you for being loyal towards our brand and for reviewing us. We're sorry you experienced so many difficulties during your stay. Your feedback has been discussed with our housekeeping team to prevent these issues from happening again. We do have kitchenware for your suite available and kept at the front desk to ensure its cleanliness on arrival. Our team gladly delivers these items to your suite. We have also shared your comments about our grab-and-go breakfast with our Brand Leaders to consider while planning t... read more

Business response:

Thank you for staying with us. Although you had a pleasant visit, we are sorry for the inconvenience you experienced with the comfort of your bedding. We have shared your feedback with the concerned team to check and fix it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America, and taking the time to post a review. We are delighted to read you enjoyed our clean facilities and that you found us to be a good value. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management