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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay away This was defiantly not worth the price or the ratings. the pool was the best feature. i needed to wear sandals on the carpet, gross, the night stand was sticky. and a curtain for the closet door that was falling apart.
Business response:
Oscar, thank you for being our guest. We are sorry and are disappointed to read our hotel’s service and facilities did not provide the value you were hoping for. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
Ok I could live with the muli-floor hotel with only stairs. On a Monday afternoon at 3 my kids wanted to swim but the pool was closed in July. And I got a call at 9 pm for my kids reactions to the homerun derby and walking to the bathroom not even being loud but the “quiet time” was 10 pm. Not a bad place but didn’t seem family oriented won’t stay again it’s a kid thing
Business response:
Wayman, thank you for being our guest. We are pleased overall you had a pleasant visit, but we are sorry your kids were unable to take advantage of our pool and regret the inconvenience caused. We appreciate your feedback. Please consider staying with us again so that we can provide you with a much better experience. Sincerely, Hotel Management
I liked the clean environment of the hotel. The customer service was excellent and parking was great.
Business response:
We are delighted you had an excellent stay at Extended Stay America. It is great knowing you loved every aspect of our hotel, especially the excellent service from our staff. They will be happy to hear their efforts made your stay memorable! We appreciate your business and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
It was easy for out of town guests to find initially and the location made it easy for them to come and go.
Business response:
Thank you for being our guest. It is a pleasure to know our convenient location was the highlight of your stay and that you liked all of our offerings. Please visit us again when in the area. Sincerely, Hotel Management
Very poor experience This place was a total disappointment. From the time of the check in to the leaving, although the room was actually not too bad or the review could have been worse. The area looks sketchy at best and I did not have a good sense of security. Then there was the check-in - the clerk was there way past her shift and was not relieved and so she was upset. While not taking it out on the customers she was certainly letting them know, and that reflects very poorly on the management of this hotel. Breakfast was... read more
Business response:
Wayne, thank you for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to... read more
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.