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Extended Stay America - Jacksonville - Camp Lejeune
- Hotels
- Jacksonville, NC
About this business
Location details
20 McDaniel Dr., Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wow...was that supposed to be a hotel? Seriously, that was just bad it smelled bad, some things were broken, and the service was less than helpful. For the amount I paid I should have had a better stay I couldn't get out of there any faster. I was scared to sleep in the beds cause it was so dirty feeling no joke... Also it smelled like an animal urinated in the carpet (even my husband could smell it!!) I also asked for some toothpaste and it was a packet not even a normal tube of toothpaste... Then they told us to go get it.... read more
disappointing When I arrived, there was no one at the front desk, and the lights behind the counter were off. There is virtually no lobby area, and because people cook in their rooms, it smelled bad. I had to call to find someone to check me in only to arrive in my non-smoking room to discover that the person before me had not been shy in smoking and the room reeked. I asked to be moved to another room, and was accommodated right away. The housekeeper, Lily, was a huge help in getting me settled in.
Business response:
The staff and I read your comments about your stay with us. The situation you described regarding the odor throughout our hotel is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have taken the necessary corrective actions to ensure your experience is not repeated. Still, I am very happy to read that Lily was such a huge help to you. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing Extended Stay Hotels. We hope we h... read more
my son is at the marine and i just went to visit. I was not happy during my staying breakfast wasn't good i stayed there for two nigth they did not do my room.
outdated I was not at all satisfied with my hotel stay. I booked my room online and the attendant at the front desk did not know how to check me in. When I got into the room I was in disbelief; the tv was outdated, there was only one cup in the cabinet, the sheets and all the towels had stringy blonde hair on it, and the bed spreads were old.
Stay somewhere else I know Extended Stay isn't high class but it was still way more bare bones than expected. What hotel still has 17" tube TVs?? No shampoos in the bathroom, and a wet dog smell...
I was very disappointed with this Hotel. The staff was very friendly. However, the hotel rooms were unacceptable. The furnishing were very worn and needed to be replaced. Also you could hear everything from the floor above and the occupants did not go to bed until 2:00 am. Also the room beside me had a very large dog that barked in the morning. I would not recommend this hotel to another traveler.
Why don't they change your sheets for you? At every hotel I've ever been at, when housekeeping comes around they change your sheets and towels. At this hotel, they simply handed us our replacement sheets and towels. I personally do not feel that that is appropriate service for a hotel. The bed was also not very comfortable
Frequently asked questions about Extended Stay America - Jacksonville - Camp Lejeune
How is Extended Stay America - Jacksonville - Camp Lejeune rated?
Extended Stay America - Jacksonville - Camp Lejeune has a 3.8 star rating with 2,132 reviews.
When is Extended Stay America - Jacksonville - Camp Lejeune open?
Extended Stay America - Jacksonville - Camp Lejeune is open now. It will close tomorrow at 12:00 a.m.