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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Please rethink before checking in! It was my first stay in ESA, didn't expect this kind of experience. Bad or No internet. Getting disconnected. Microwave wasn't working AC had faults TV cable connection was very bad. No substantial breakfast.
Pricey for what you get Hotel was adequate. However it must be in a bad area. because nothing was in the suite as far as hair dryers and dishes for the suite. They informed me so much theft was going on that we had to go down and get dishes to carry up to our room. also no towels are replaced you have to go get them from the desk after returning some used ones. thought every place had a hair dryer. that was not the case they only have a few at the office and most likely another room will have already grabbed it. as was the c... read more
HORRIBLE SERVICE hotel in general was nice, the rooms were clean and very comfortable. also the only issue was the service.. i spent 2 hours trying to get in contact with the front desk. and not once did anyone answer instead my call would get dropped or forwarded to an automated machine. the employees really are careless.. and that should be taken care of, because we were in town for business and the entire time it was a headache i had to walk down all the way to the front desk to get the persons attention. i mean that is r... read more
AWFUL It was awful the room was dirty the sheets were not clean and neither was the toilet disgusting
Business Trip It was just a quick over night stay for business. Only complaint I have is that the free WIFI was a little slow.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that our Wi-Fi services were not to your expectations. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Nice price for extended stays The hotel prices are reasonable but the rooms don't have maid service other than once each 8 days and you have only 2 towels and wash cloths and NO cups, glasses, dishes, etc. you have to go down to the desk and beg for them and more clean towels! Also sink dripped constantly and no one did anything to fix these 2 plumbing issues
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. In response to your feedback, I will make sure we are implementing deep cleaning procedures as well as clearly communicating our amenities during guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show you our... read more
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.