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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK Hotel The hotel was ok, nothing special. The smell of the hotel was not the best, it felt like someone was smoking inside and the hotel smelled like animals. The rooms were fine, however, if you were to rent a room that had a sofa-bed, make sure to bring your own blankets, because we were given none.
Business response:
Thank you for sharing your candid evaluation. Although you were overall satisfied with your stay, I apologize for not living up to our commitment to clean, fresh accommodations while you were here. I am working with my housekeeping department to make sure all procedures are being followed so this does not happen again. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager
We had to leave the beaches due to Hurricane Irma, the hotel was over whelmed and not really ready for all the people and pets. We had to take our own trash out, they didn't provide any maid service
Business response:
We are glad we were able to accommodate you during the difficult time of the hurricane and you had an overall pleasant stay. However, we're sorry for the cleanliness issue you encountered. We will certainly address your concern to our housekeeping team to ensure the check of procedures. Also, please know, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this... read more
One night stop Thought everything was very good except that one of the neighboring rooms had a dog that yipped half the night when it heard a noice.
Business response:
Lisa, thank you for choosing our hotel. We are pleased you had an overall nice overnight stay. However, we apologize about the dog barking and the disturbance this caused. We would have been pleased if you alerted the front desk team so we could have a conversation with the pet owner to reiterate our pet policy. We hope to have the opportunity of welcoming you back soon at Extended Stay America. Sincerely, General Manager
Quiet location Comfortable
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a comfortable experience with us and that you liked our location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Ok the hall ways smelt bad the room did not have a smoke alarm, only one vending machine for the whole building and the parking lots was a mess
Business response:
Sam, thank you for staying with us. Although we're happy to know you liked our convenient location and found us offering you a good deal, we're sorry for some inconvenience you experienced during your stay. We value your suggestions and hope to welcome you back again. Sincerely, General Manager
Not happy with management The new management is not friendly to previous customers
Business response:
Thank you for choosing to stay with us once again. We apologize for the poor service you received during your visit. We value your concerns and will discuss it with our team to better serve our future guests. We hope to have another opportunity to restore your confidence in us. Sincerely, General Manager
Moving It was comfortable for the kids.
Business response:
Marlena, thank you for staying at Extended Stay America - Jacksonville - Deerwood Park. We are delighted to read you had a comfortable experience here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Becky, thank you for taking the time to share your perfect rating of Extended Stay America - Jacksonville - Deerwood Park. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Home away from home!! Had to book this last minute, but I was disappointed! My room had lots of amenities! It was clean, smelled like coconuts. Love that! Had to grab a few things from the front desk, but they were always willing to help. The pool area needs a little work, not too many chairs and the door was broken to go out to it. But other than , that would be my only negative thing to say about my stay. I would stay here again for sure!
Business response:
Jessica, thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Jacksonville - Deerwood Park. We are so glad that to read that you loved our attentive service and your clean room. We also appreciate your observations for our pool area and have taken a note of it. It was our pleasure serving you, and we look forward to your next stay with us soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 4.3 star rating with 1,461 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.