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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some items that belomged to my husband were missing
Business response:
Thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. Please reach out to our hotel so we can talk about the missing items and assist you further. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Need to improve service
Business response:
Sriman, thank you for taking the time to review our hotel. We take quality service very serious, and we strive to exceed our guests’ expectations on every visit. We are sorry we kept you from experiencing a fantastic stay and hope you will accept our apologies. We would love for you to come back to enjoy our hospitality and a much better stay! Sincerely, Hotel Management
Business response:
Max, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Nice room and facilities. Large and clean room. Reasonable prices. Friendly check in.
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are delighted that you loved our front-desk service and your clean & comfortable room. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Manager? The hotel is in a good spot. The service very bad. When I arrived, I was told that I would be "upgraded" from a queen to a room with two beds. Neither bed was the size of a queen. I had to argue to get what I paid for. In the night, and in the morning, the front desk was empty. After a few minutes, the attendant appeared. Her behavior was acceptable and she explained that the manager is supposed to cover while she performs other functions essential to the hotel. However, she explained that the manager was in a meeti... read more
Business response:
Nathaniel, we appreciate you providing your feedback. It is troubling to read about your experience at our hotel. This is not the impression we like our guests to have when they select our hotel for their needs. You may have noticed from previous reviews, it is unusual for us to receive this type of feedback about our staff, so we sincerely apologize we let you down. We hope you will consider this an isolated incident and come back for another stay. We would love the opportunity to provide you with the hospitality we desire ... read more
Good enough Typical business traveler lite. Not terrible, not great; but the couch in the room was broken down and there was no desk chair. This contrasted unfavorably with another recent visit where the room was really quite nice.
Business response:
Thanks for choosing us again and evaluating your experience at our hotel. Although you had an overall comfortable stay with us, we apologize for not meeting your expectations for a perfect visit. Your feedback regarding the couch is shared with our maintenance team to look into it and do the needful. We hope the positive aspects of our hotel will bring you back to us. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better visit in the near future. Sincerely, Hotel Management
False Advertisment Place is very nice; However, although the promore their service as free breakfast there is no such service. Empty colffe pots very disapointing when everything else seemed to be in its place.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 4.3 star rating with 1,522 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.