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8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lots of workers, dumpster was pure nasty
Business response:
Preag, thank you for reviewing your stay. Please accept our apologies for not meeting your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve as well as what we are doing right. We would love the opportunity to serve you again soon. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Good inexpensive accommodations I've stayed at many ESAs. This one was average, no frills accommodations. I like having a kitchenette in my room. Not eating out saves me a lot of money.
Business response:
David, thank you for choosing Extended Stay America for your stay. We are happy to know you liked the convenience of a kitchenette in your room and had an enjoyable stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Okay
Business response:
Zakiya, thank you for rating your pleasant experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are happy to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Not too bad Nice place, could use some updating. The beds were a little hard and the air didn't work very good. We talked to management and they worked everything out though. So I would stay there again.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Cherie, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Claudio, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
You Got To Be Sh*tting Me When we arrived, a room was assigned to us that clearly was not cleaned. We reported it and the front desk did upgrade us. We got to the new room and it didn't have a half of roll of toilet paper and there was a ponytail holder down in the shower drain. We stay in a lot of hotels but this clearly was not a favorite. I think with a few observations in cleaning staff would make a difference between this rating versus a good rating.
Business response:
Jim, thank you for sharing your review with us. We are sorry for the cleanliness issue you had in your room which inconvenienced your stay. We have discussed your comments with our housekeeping team, and we will be more diligent in our efforts. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Dissapointed, no breakfast when i went at 8:15.
Business response:
Getting a good breakfast is an important part of starting your day. We are not certain of the time you visited for breakfast, but we can assure you we will look into what does not sound like a typical experience. We want to be sure all of our guests are able to take advantage of our complimentary amenities. Thank you for bringing this to our attention so we can continue to improve our hotel. We hope the rest of your stay was enjoyable and you will stay with us again whenever you are in the area. Sincerely, Hotel Management
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,009 reviews.
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.